E-nangaabe-jig Health Services
Last updated: June 22, 2026
E-nangaabe-jig Health Services (“we,” “us,” or “our”) operates the website [https://enangaabejighealthservices.ca] (the “Site”) and provides health and community services in Lambton County, Ontario. We are committed to protecting the privacy of the people we serve and everyone who visits our Site or contacts us.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices and rights you have. It applies to information collected through our Site, our online forms, and our event and clinic booking system.
We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies to health information in our care, Ontario’s Personal Health Information Protection Act, 2004 (PHIPA).
1. Who is responsible for your information
E-nangaabe-jig Health Services is responsible for the personal information under its control. If you have questions about this policy or how your information is handled, please contact our Privacy Officer using the details in the Contact Us section below.
2. What information we collect
We only collect personal information that you provide to us or that is necessary to deliver our services. We do not require you to create a user account on our Site.
a. Information you give us through forms
Our Site uses forms to collect information submitted through contact, intake, feedback, or service-request forms. Depending on the form, this may include:
- Your name
- Email address
- Telephone number
- The contents of any message or request you send us
- On our contact form, whether you identify as First Nations, Inuit, or Métis
Form submissions are stored in our website database and may be sent to us by email notification. The plugin may also record technical details such as the date, time, and IP address associated with a submission.
Why we ask about Indigenous identity: E-nangaabe-jig Health Services provides health services to members of First Nations, Inuit, and Métis communities. We ask this question solely to confirm eligibility for our services. We use this information for that purpose only, we do not share it for any other reason, and we do not use it to make decisions about you beyond determining whether you qualify for the services we offer.
Note on health information: If any of our forms ask for information about your health, medical history, symptoms, or care needs, that information is treated as personal health information and is handled with the additional safeguards required under PHIPA. Please do not include sensitive health details in general contact forms unless specifically requested.
b. Event and clinic booking information
We let you register for events, clinics, and appointment sessions. When you book, we collect:
- Your name
- Email address (used to confirm and manage your booking)
- The event, clinic, or session you are registering for
- Any additional details you provide during booking (e.g., number of attendees, accessibility needs, or notes)
We use your email address to send booking confirmations, reminders, and any necessary updates about the event or clinic you registered for. We do not create user accounts, and we do not require a password to make a booking.
c. Information collected automatically
When you visit our Site, certain technical information is collected automatically through cookies and server logs, including:
- Your IP address
- Browser type and device information
- Pages you visit and the date and time of your visit
- The website or source that referred you to our Site
See the Cookies and tracking section for more detail.
3. Why we collect and use your information
We collect and use personal information only for purposes that a reasonable person would consider appropriate, including to:
- Respond to your questions, requests, and form submissions
- Confirm eligibility for our services, which are provided to members of First Nations, Inuit, and Métis communities
- Register you for events, clinics, and sessions, and manage those bookings
- Send confirmations, reminders, and important updates about services you have requested
- Provide, coordinate, and improve our health and community services
- Maintain the security and proper functioning of our Site
- Meet our legal, regulatory, and professional obligations
We will not use your information for a new purpose without your consent unless permitted or required by law.
4. Consent
By submitting a form or completing a booking on our Site, you consent to the collection, use, and disclosure of your personal information as described in this policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we may no longer be able to provide certain services to you. To withdraw consent, contact our Privacy Officer.
Where we collect personal health information, your consent is handled in accordance with PHIPA, including the rules for implied consent within your “circle of care” where applicable.
5. How we share and disclose information
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
- Service providers: We use third-party service providers (such as our website host and email delivery services) to operate our Site and send booking communications. These providers are only given the information needed to perform their work and are required to protect it.
- Within our circle of care: Where you receive health services, we may share relevant personal health information with other health-care providers involved in your care, in accordance with PHIPA.
- Legal requirements: We may disclose information when required or authorized by law, such as in response to a court order, lawful investigation, or to protect the health or safety of an individual.
If any third-party service stores or processes information outside of Canada, the information may be subject to the laws of the country where it is held. We take reasonable steps to ensure all service providers offer a comparable level of protection.
6. How long we keep your information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to meet our legal, professional, and record-keeping obligations. Health records are retained for the period required under applicable Ontario health legislation and professional standards.
Form entries and booking records stored on our Site are reviewed periodically and deleted or anonymized when they are no longer needed.
7. Cookies and tracking
Our Site uses cookies and similar technologies to function properly and to understand how visitors use the Site. Cookies may be used to:
- Keep the Site working correctly during your visit
- Remember information you enter into forms
- Help us understand general Site usage
You can set your browser to refuse some or all cookies or to alert you when cookies are being used. Some parts of the Site may not function properly if cookies are disabled.
8. How we protect your information
We use reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. These measures include secured Site hosting, restricted access to information on a need-to-know basis, and staff awareness of their privacy responsibilities.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We encourage you not to send sensitive personal or health information through general web forms or email unless we have specifically requested it through a secure channel.
9. Your privacy rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request a correction to information that is inaccurate or incomplete
- Withdraw consent to our use of your information (subject to legal and service limitations)
- Ask questions about how your information is handled
To exercise any of these rights, contact our Privacy Officer. We will respond within the timeframes required by PIPEDA and PHIPA. We may need to verify your identity before providing access to your information.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario.
10. Children’s privacy
Our Site is not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or guardian. If you believe a child has provided us with personal information, please contact us so we can address it.
11. Contact us
If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact:
E-nangaabe-jig Health Services
Lambton County, Ontario
Email: info@sarnialambtonoht.ca
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page shows when the policy was last revised. We encourage you to review it periodically.